This is a samAt Impressions by Scents, your satisfaction matters to us. If you are not fully satisfied with your purchase, we gladly accept returns and exchanges under the following conditions:ple page.
1. Eligibility
- Returns are accepted within 07 days of purchase.
- Perfume bottles must be non-damaged, not significantly used, and returned with the original box and packaging (including pouches or any additional material).
- Sample Sets are non-refundable.
- For product bundles or packs, individual bottles cannot be returned. The entire pack must be returned for a refund or exchange.
2. Process
- Please inform us about your return or exchange request in advance via WhatsApp at 03322255024.
- Customers are responsible for sending the product back using a traceable delivery service (courier or registered post) at their own expense.
- Delivery charges are non-refundable.
3. Refunds & Exchanges
- Once the returned items are received and inspected, refunds will be processed within 7 working days through the original payment method.
- Exchanges will be offered for eligible products (subject to availability).
4. Return Address
All returns should be sent to:
Impressions by Scents
House # L3008B, Block 2, Near Paradise Bakery, Karachi.
5. Support
For further questions regarding returns or exchanges, please contact us via WhatsApp at 03322255024.